Most items that you view are in stock and available for immediate shipping.
Most orders ship UPS (delivery in 1-6 business days).
How to Order from Website
Many of our products offer color choices and all offer quantity discounts. Use the dropdowns to select colors and quantity/price options.
Checkout and follow the instructions on each screen. Once you have confirmed your order you will be transferred to a Secure Server Page to process payment information.
Payment Options when ordering from this site:
1. We accept Visa, Mastercard, Discover & American Express credit cards 2. We offer Paypal for electronic transfers and credit cards 3. We will bill you if you have established an open account.*
* New house accounts are opened only for first time orders greater than $2500.00. Please call us at 1-607-498-4421 for a credit application. Purchase orders must accompany the credit application. (contingent on credit check; trade and bank references with fax numbers are required).
Customer's Responsibility: Inspection Upon Receipt Of Order
Please open and inspect packages for damage immediately upon receipt. Call our customer service immediately at 1-607-498-4421 with any breakage issues.
Please notify us within 5 days at 1-607-498-4421 of any possible damage which may have occurred in the shipping process. We have only 5 days to submit breakage claims with shippers. Keep all original packaging materials!
30-Day Return Policy For Stock Items:
All returns must be pre-authorized and issued an RMA#. All cartons being returned must be carefully marked with the assigned RMA#. All RMA#'s are issued by our customer service department at 1-607-498-4421 . All returned items must be repacked and returned in their original packaging to insure proper, unbroken returns for credit. RMA's received back at our facility that are broken due to insufficient return packaging will not be credited. Packages being returned must be insured by you for your protection.
A restocking fee from 10% to 25% may apply. Please contact customer service at 1-607-498-4421 for additional information.
For all returns - customer is responsible for payment of both the original shipping out and all shipping costs back to the manufacturer.
Absolutely no returns accepted on custom order displays, including orders with custom text or imprinting.